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Old 09-29-2010, 08:39 PM   #1
oceantrav
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Ocean Rhino customer service

I wanted to switch my butt stocks on two of my ocean rhinos. So I emailed Kevin Bruington at Ocean Rhino, and he invited me in to his shop in Largo to Help me out. Not only did he switch the butt stocks, he also adjusted my speed loader line, mounted a spare shaft holder, and replaced both of my old bands with new ones, and he did all of this free of charge.

This is by far, the best customer service I have experienced. Its the little things like this that make a company stand out. I know my next gun will for sure be a Ocean Rhino. Thanks for the help Kevin.

- Matt
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Old 09-29-2010, 08:46 PM   #2
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Re: Ocean Rhino customer service

I agree---Kevin does a great job taking care of his customers. I had a small problem with my Rhino and I went to his shop, he fixed the problem. He stands behind his product and fixes any problems. Not only does Kevin stand behind his product but his guns have great range and can kill some fish.
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Old 09-29-2010, 09:40 PM   #3
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Re: Ocean Rhino customer service

Quote:
Originally Posted by oceantrav View Post
I wanted to switch my butt stocks on two of my ocean rhinos. So I emailed Kevin Bruington at Ocean Rhino, and he invited me in to his shop in Largo to Help me out. Not only did he switch the butt stocks, he also adjusted my speed loader line, mounted a spare shaft holder, and replaced both of my old bands with new ones, and he did all of this free of charge.

This is by far, the best customer service I have experienced. Its the little things like this that make a company stand out. I know my next gun will for sure be a Ocean Rhino. Thanks for the help Kevin.

- Matt

Thanks for the kind words Matt, I was more than happy to help tune your guns up. By the way, thanks again for your service to our country.
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Ocean Rhino Spearguns: Designed & Built By Commercial Spearfishermen

Manufactured By: Spearfishing Specialties (727)-548-7686

E-mail: oceanrhino@gmail.com Web: OceanRhino.com
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Old 09-29-2010, 10:03 PM   #4
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Re: Ocean Rhino customer service

Keep up the great service Kevin!
Joey
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Old 09-30-2010, 12:55 PM   #5
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Re: Ocean Rhino customer service

I'll jump on the bandwagon and agree with what everyone else has said. Even if the gun weren't as amazing as it is Kevin's service makes it worth owning one.
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Old 09-30-2010, 03:59 PM   #6
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Re: Ocean Rhino customer service

Matt is in the Army.........he told me had just returned from his second deployment to Afganistan and said he may be heading back for a third. Matt looked to be maybe 24 or 25 years old (just guessing) and expecting his first child soon. You gotta have a ton of respect and gratitude for the guys who serve in out armed forces.
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Ocean Rhino Spearguns: Designed & Built By Commercial Spearfishermen

Manufactured By: Spearfishing Specialties (727)-548-7686

E-mail: oceanrhino@gmail.com Web: OceanRhino.com
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Old 09-30-2010, 04:02 PM   #7
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Re: Ocean Rhino customer service

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Old 09-30-2010, 07:55 PM   #8
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Re: Ocean Rhino customer service

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Old 10-02-2010, 06:01 PM   #9
tampabay6253
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Re: Ocean Rhino customer service

I completely agree. I had a problem with my gun and Kevin stood by his product and fixed it without any charge. Oustanding service and product.
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Old 10-02-2010, 07:20 PM   #10
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Re: Ocean Rhino customer service

I'm in...thanks Kevin. My light was shipped same day and received it just in time for a trip...first shot w/new gun 30lb gag...stoned!
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Old 10-04-2010, 12:52 PM   #11
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Re: Ocean Rhino customer service

Great guns.
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Old 10-05-2010, 07:50 PM   #12
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Re: Ocean Rhino customer service

Love both my 54 and 48 !!
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