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09-29-2010, 08:39 PM | #1 |
Registered User
Join Date: Aug 2010
Location: Palm Harbor, Florida
Age: 38
Posts: 107
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Ocean Rhino customer service
I wanted to switch my butt stocks on two of my ocean rhinos. So I emailed Kevin Bruington at Ocean Rhino, and he invited me in to his shop in Largo to Help me out. Not only did he switch the butt stocks, he also adjusted my speed loader line, mounted a spare shaft holder, and replaced both of my old bands with new ones, and he did all of this free of charge.
This is by far, the best customer service I have experienced. Its the little things like this that make a company stand out. I know my next gun will for sure be a Ocean Rhino. Thanks for the help Kevin. - Matt |
09-29-2010, 08:46 PM | #2 |
Registered User
Join Date: Mar 2005
Location: Big Island
Posts: 189
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Re: Ocean Rhino customer service
I agree---Kevin does a great job taking care of his customers. I had a small problem with my Rhino and I went to his shop, he fixed the problem. He stands behind his product and fixes any problems. Not only does Kevin stand behind his product but his guns have great range and can kill some fish.
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09-29-2010, 09:40 PM | #3 | |
Retired Comm. Shooter
Join Date: Sep 2002
Location: Largo, Florida
Posts: 5,140
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Re: Ocean Rhino customer service
Quote:
Thanks for the kind words Matt, I was more than happy to help tune your guns up. By the way, thanks again for your service to our country.
__________________
Ocean Rhino Spearguns: Designed & Built By Commercial Spearfishermen Manufactured By: Spearfishing Specialties (727)-548-7686 E-mail: oceanrhino@gmail.com Web: OceanRhino.com |
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09-29-2010, 10:03 PM | #4 |
Registered User
Join Date: Oct 2007
Location: Pine Ridge NC
Posts: 891
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Re: Ocean Rhino customer service
Keep up the great service Kevin!
Joey |
09-30-2010, 12:55 PM | #5 |
Hog Assassin
Join Date: Jun 2008
Location: New Port Richey FL
Posts: 550
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Re: Ocean Rhino customer service
I'll jump on the bandwagon and agree with what everyone else has said. Even if the gun weren't as amazing as it is Kevin's service makes it worth owning one.
__________________
I feel sorry for people who don't drink. When they wake up in the morning, that's as good as they're going to feel all day. |
09-30-2010, 03:59 PM | #6 |
Retired Comm. Shooter
Join Date: Sep 2002
Location: Largo, Florida
Posts: 5,140
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Re: Ocean Rhino customer service
Matt is in the Army.........he told me had just returned from his second deployment to Afganistan and said he may be heading back for a third. Matt looked to be maybe 24 or 25 years old (just guessing) and expecting his first child soon. You gotta have a ton of respect and gratitude for the guys who serve in out armed forces.
__________________
Ocean Rhino Spearguns: Designed & Built By Commercial Spearfishermen Manufactured By: Spearfishing Specialties (727)-548-7686 E-mail: oceanrhino@gmail.com Web: OceanRhino.com |
09-30-2010, 04:02 PM | #7 |
Registered User
Join Date: Jan 2004
Location: Key West, FL
Posts: 5,820
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Re: Ocean Rhino customer service
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09-30-2010, 07:55 PM | #8 |
Hog Assassin
Join Date: Jun 2008
Location: New Port Richey FL
Posts: 550
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Re: Ocean Rhino customer service
__________________
I feel sorry for people who don't drink. When they wake up in the morning, that's as good as they're going to feel all day. |
10-02-2010, 06:01 PM | #9 |
Registered User
Join Date: Mar 2008
Posts: 7
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Re: Ocean Rhino customer service
I completely agree. I had a problem with my gun and Kevin stood by his product and fixed it without any charge. Oustanding service and product.
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10-02-2010, 07:20 PM | #10 |
Man on a Mission...
Join Date: Jun 2005
Location: Daytona Beach
Age: 61
Posts: 3,777
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Re: Ocean Rhino customer service
I'm in...thanks Kevin. My light was shipped same day and received it just in time for a trip...first shot w/new gun 30lb gag...stoned!
__________________
If you lose your wealth you've lost nothing, if you lose your health you've lost something, if you lose your integrity you've lost everything. When there is nothing left but God,you find out that God is all you need. Our thoughts become words...words become actions...actions become habits...habits become character and it becomes our destiny. |
10-04-2010, 12:52 PM | #11 |
Waterdog Scuba
Join Date: Jan 2008
Location: Hazlehurst, GA
Posts: 62
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Re: Ocean Rhino customer service
Great guns.
__________________
Genesis 1:10 God called the dry ground "land," and the gathered waters he called "seas." And God saw that it was good. |
10-05-2010, 07:50 PM | #12 |
Registered User
Join Date: Aug 2009
Location: Sanford, Fl.
Posts: 2,772
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Re: Ocean Rhino customer service
Love both my 54 and 48 !!
__________________
JESUS SAID...."Give a man a fish & he will eat for a day.....Teach a man to spear & he will eat for a life time or until SAFMC shuts everything down " or something like that. |
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