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Old 01-03-2020, 04:51 PM   #91
HappiSpear
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Re: Palapas Ventana Flop

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Originally Posted by carrasco View Post
Ok, forget the TV. Do you think that boats that donít regularly break down is too much for a diver to ask for?

I guess you Frenchies are used to take it in the behind and smiling about it!

Every other nationality of consumer might take exception when feeling cheated but not you of course.
You expected a good trip and didn't get it, thats fair man its understandable why you would be upset. Your response to this guy is way over the top. In real life you're probably not a racist piece of shit, but here you sound like one
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Old 01-03-2020, 05:50 PM   #92
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Re: Palapas Ventana Flop

This has gone on for too long now...Mr. Tim Hatler, you need to be accountable here...why are there no TVs in the rooms at your remote Baja resort?

Asking for a friend...
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Old 01-04-2020, 10:50 AM   #93
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Re: Palapas Ventana Flop

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This has gone on for too long now...Mr. Tim Hatler, you need to be accountable here...why are there no TVs in the rooms at your remote Baja resort?

Asking for a friend...
Here's let me answer, I've been there a few times. The rooms are just small little cabana's/huts. Very nice and clean inside, but very minimal and pretty small. There is no 'lounging' in your room. You go to the bar/restaurant/pool area with the view and goodies and chairs. That's where you relax, not in your room. There is absolutely no need for TV's in the room, there is wifi at the bar, good enough. Now, if my trip had been cut short because of multiple boat failures, I would ask for a partial refund.
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Old 01-09-2020, 06:22 PM   #94
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Re: Palapas Ventana Flop

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Here's let me answer, I've been there a few times. The rooms are just small little cabana's/huts. Very nice and clean inside, but very minimal and pretty small. There is no 'lounging' in your room. You go to the bar/restaurant/pool area with the view and goodies and chairs. That's where you relax, not in your room. There is absolutely no need for TV's in the room, there is wifi at the bar, good enough. Now, if my trip had been cut short because of multiple boat failures, I would ask for a partial refund.
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Old 02-05-2020, 01:02 AM   #95
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Re: Palapas Ventana Flop

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Originally Posted by HappiSpear View Post
You expected a good trip and didn't get it, thats fair man its understandable why you would be upset. Your response to this guy is way over the top. In real life you're probably not a racist piece of shit, but here you sound like one
Oh crap, I never realized that the French constituted a race. At any rate, I donít really even know the guy to be french- he may be Guatemalan, Nigerian, Cambodian or whatever. For what its worth, my apologies to the guy I implied was French for calling him ďFrenchieĒ in any perceived derogatory form.
But for the record, I am not more or less racist that the average American and can be faulted for not being 100% politically correct sometimes!
What say you Bob, do you still have Popcorn?
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Old 02-05-2020, 09:42 AM   #96
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Re: Palapas Ventana Flop

Thank you
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Old 02-05-2020, 01:57 PM   #97
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Re: Palapas Ventana Flop

Breaking down two out of three days deserves a bigger refund than 10%.

Everyone knows itís Mexico, and shit breaks. But giving a 10% refund for a boat breaking down two out of three days is pretty weak.

An easy solution to this problem would have been bigger refund or a largely discounted return trip. This operation sounds like it had a couple of rough days, but you have to keep your customers satisfied, or you get blown up on this forum and lose future business.


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Old 02-08-2020, 01:22 AM   #98
John Hughes
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Re: Palapas Ventana Flop

I'm all for giving honest feedback on products and services. Truly.

With that being said, the longer this thread stays up the less respect I have for this board. I'm sorry to see this place continue to deteriorate.

Give the guy/resort a break already. One bad trip doesn't deserve the beating. I know too many people that have had great trips there and this is one of the ONLY bad experiences I've heard about. Shit happens. Shit happens in Baja more than any other place I've been to. Move on already and stop the madness.
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Old 02-08-2020, 04:47 PM   #99
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Re: Palapas Ventana Flop

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I'm all for giving honest feedback on products and services. Truly.

With that being said, the longer this thread stays up the less respect I have for this board. I'm sorry to see this place continue to deteriorate.

Give the guy/resort a break already. One bad trip doesn't deserve the beating. I know too many people that have had great trips there and this is one of the ONLY bad experiences I've heard about. Shit happens. Shit happens in Baja more than any other place I've been to. Move on already and stop the madness.
Breaks my heart really!
First, in my opinion Spearboard is still a good place to post, buy gear and read up on many things.
2nd, the customer got squat in the way of a break, so no, the guy/resort gets no break from a shafted paying customer.
Last, You can always skip over posts you donít like and youíll be just fine- madness averted.
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