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Old 08-29-2012, 10:29 PM   #1
MAKO Spearguns
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MAKO Weightbelt Policy:

MAKO Spearguns recognizes that diving (both freediving and SCUBA) are potentially dangerous activities. We have all heard of tragic accidents where a diver is found on the bottom while still wearing a weight belt. We hope and pray that should any of our customers find themselves in a situation where ditching a belt may be necessary, that there is no delay and the belt is dropped immediately.

In many situations a belt is recoverable, however if your MAKO belt and lead and/or Tinman weights are ditched (and lost) in a true emergency…. MAKO will replace them at our cost.

The last thing we want is our customers considering the cost of a lost belt in an emergency. The only thing we ask is that the individual shares with us (and our friends and customers) some sort of write-up about how the situation developed and how it was resolved. That way, we can all learn and be reminded to keep safety in the forefront of our minds.

Knives / Lights / Weights & Belts / Accessories

Dive safe
Dano
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Old 08-29-2012, 10:38 PM   #2
Bill McIntyre
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Re: MAKO Weightbelt Policy:

That's a great policy!

I really don't know how the cost influences the decision to drop a belt, but if its even a consideration, its great that you take cost out of it.
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Old 08-29-2012, 11:17 PM   #3
Kelsea
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Re: MAKO Weightbelt Policy:

Bravo.
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Old 08-30-2012, 12:10 AM   #4
iamasalmon
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Re: MAKO Weightbelt Policy:

Awesome.
You have just answered the question I was mulling over, "What weight belt should I get next..." Thanks!
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Old 08-30-2012, 12:11 AM   #5
Yodaa
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Re: MAKO Weightbelt Policy:

This is why most of my equipments are from Mako. Way to go. Thanks again.
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Old 08-30-2012, 12:16 AM   #6
SpearMax
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Thumbs up Re: MAKO Weightbelt Policy:

Excellent idea
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Old 08-30-2012, 12:18 AM   #7
freeride
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Re: MAKO Weightbelt Policy:

wow that is a crazy move for a retailer! I hope people don't take advantage of the good intentions of Mako. If you need to drop your belt mark the spot, it is lead and is not going anywhere. Thanks dano for looking out for us all
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Old 08-30-2012, 09:15 AM   #8
Mike_C
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Re: MAKO Weightbelt Policy:

Outstanding !
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Old 08-30-2012, 09:23 AM   #9
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Re: MAKO Weightbelt Policy:

Dano like always
Always at the forefront of customer service and safety.

Good Job Mako
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Old 08-30-2012, 09:33 AM   #10
Luckyatbest
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Re: MAKO Weightbelt Policy:

I recently purchased a reel from Mako and this type of customer service makes me want to keep coming back, thank you Mako.
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Old 08-30-2012, 10:47 AM   #11
Waiting2Exhale
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Re: MAKO Weightbelt Policy:

Dano the man-o Pay attention everyone, this man has some solid business practices we could all learn from......
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Old 08-30-2012, 12:19 PM   #12
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Re: MAKO Weightbelt Policy:

great policy...i always respected Jeff for his idea, this is a much grander gesture given the size of your customer base.
well done
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Old 08-30-2012, 12:26 PM   #13
spearwolf
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Re: MAKO Weightbelt Policy:

Dano/MAKO are the best. That is one hell of a offer from a up right individual and company. Hope all that require this help come out ok and safe, but I also hope no one takes advantage, you know karma is a killer.
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Old 09-02-2012, 08:50 AM   #14
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Re: MAKO Weightbelt Policy:

Definatly why I'm glad I bought mako belt, weights and more then half of my equipment ... Definatly stand up operations to do such a huge gesture (not only looking for new customer base but keeping the current ones alive )
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Old 09-02-2012, 12:45 PM   #15
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Re: MAKO Weightbelt Policy:

+1 for mako so glad i chose them for more than half my gear.
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