Hey Mike,
I see you are in SD. It is a bit too early for me to call you right now. I will try calling you in about an hour (7:00 a.m. your time). thanks,
dano

Hey Mike,
Dano here. How are you? I hope all is well. Your PM was just forwarded to me. Please don't worry. I will definitely get you taken care of. It is 9:10 est right now. I am in my office. Please give me a call when you get a chance and we will make the necessary arrangements. Thanks, Dano